Tag: benefits claimants

Last year, I wrote about how public libraries are increasingly providing advice and assistance for claimants of Universal Credit (UC) – the UK Government’s new framework for making social security benefits payments. I pointed out how this was starting to put pressure on some library services. A few days ago, this issue cropped up again, from an unexpected source, in the context of a United Nations-sponsored report […]

Universal Credit, benefits claimants and the pressure on library services By Stéphane Goldstein What might be the impact of reforms to the welfare benefits system on usage of public libraries? This is an emerging question in the UK, in the light of the Government’s  introduction of Universal Credit (UC) – a system designed to simplify […]